12 - 10- 2018 October Kolkata - As the heir to traditional email marketing, the SMS marketing in Kolkata is hogging the limelight. The email marketing lacks the personal touch of a digital one to one touch with your prospects and customers, as this has the social media beat in terms of developing the deeper engagement and control. Compared to 10 - 15% of the open rates for the email, SMS has an overall email rate of 98%. Messaging is the new email when it comes to boosting the experience of the customers. For its real-time communication and convenience, customers are more comfortable with texting and hence they prefer messaging. Contacting the customers through the SMS is less expensive, in a more important way.
While emails can sit for days without being opened or seen, messages or SMS are read in a very instant way. To the palm of the customer ’s, messages are directly delivered.

Ways of Retaining Customers:-

Using message marketing, there are four ways to retain customers.
1. Nurture The Customers Conversation
2. Generating Sales
3. Using SMS for customer Support and service
4. Providing Advice And Tips

Generating the Sales:-

You can take the following steps, to accomplish the lead generation success via messaging.
1. Have a strong call to action
2. You need to make sure that message information success to all masses via all channels.
3. To qualify leads, you can use the SMS
4. To follow up with SMS leads, you need to set up a fast process.
5. You need to get ahead of the competition.
When you use it jointly with the special occasion, business messaging is especially effective as an SMS service provider in Kolkata and generating sales. You can also encourage to buy the leads if the discounts and coupons pop in your message box via SMS.

Nurturing the Customers through Conversation:-

Have you ever thought of the fact that what develops the relationship, since you develop relationships nearly 50% larger and relationships lead to higher sales? Text messages can be used for the business, although this is used by friends to converse with each other. This message can help you to develop a brand and connect with the customers. To develop a trust with the customers, personalized messages can be very helpful.

Using SMS for Support and Customer Service:-

You have to resolve the problem of the customer when one customer has a need. There can be the development of smaller issues and emotions fester, as you need total procedure and perception of the business. There are several factors like friendliness, speed, convenience and conflict resolution to go with it. To tackle each of them in an effective mean, messaging is the great solution. Through the various channels, traders can not only serve the customer but also can achieve them in a convenient manner.

About WEB2SMS:-

WEB2SMS is an SMS marketing company, which sends various types of messages for creating brands and promotes the business.