Dublin, Ireland – 4 June 25 – Translit, a leading global language solutions provider, today announced the launch of its AI-enhanced telephone interpreter service, providing on-demand access to professional interpreters across 120+ languages. This innovative platform combines the reliability of human expertise with the speed and efficiency of artificial intelligence to deliver seamless, secure, and scalable communication — anytime, anywhere.

With growing demand for multilingual support across healthcare, legal, emergency, and customer service sectors, Translit’s latest offering ensures users can instantly connect with certified interpreters via a standard telephone or mobile device. The AI-enhanced system intelligently routes calls, matches interpreters based on industry context, and enables real-time analytics — all while maintaining the highest standards of accuracy and confidentiality.

“We built this service to meet the real-world demands of 24/7 multilingual communication,” said Alex Chernenko, CEO and Founder of Translit. “Our clients need speed, scale, and precision. By enhancing our telephone interpreter service with AI, we can reduce wait times, match the right interpreter to the right call, and still deliver the human quality and cultural sensitivity that no machine can replace.”

📞 What Sets Translit’s Telephone Interpreter Service Apart?
Translit’s new platform offers a blended AI-human interpreting experience, designed to optimize call performance, reduce delays, and support organizations with diverse language needs. Key features include:

Access to Over 120 Languages: From Spanish and Arabic to Amharic, Farsi, and Ukrainian, clients can connect with certified interpreters across a broad range of languages and dialects.

AI-Driven Call Routing: Advanced algorithms intelligently direct calls to the most qualified available interpreter, taking into account language, sector, and urgency.

Instant On-Demand Access: Users can reach an interpreter in under 30 seconds, 24/7, via phone, mobile, or web platform — with no app download required.

Industry-Specific Expertise: Interpreters are trained in healthcare, legal, public services, and customer support scenarios, ensuring sector-specific accuracy and cultural fluency.

Compliance and Confidentiality: Translit operates under GDPR, HIPAA, and ISO 9001:2015 standards to ensure all communications remain private and secure.

Scalable for Any Organization: Whether it’s a local clinic or a multinational corporation, the system scales seamlessly to meet communication demands of all sizes.

🌍 Meeting the Needs of a Global, Multilingual World
As global migration, travel, and remote services increase, so does the need for fast, accessible language support. Traditional in-person interpreting can be time-consuming and costly, while video services often require stable internet and devices. Telephone interpreting, by contrast, remains one of the most efficient and accessible methods — now turbocharged by AI.

Healthcare providers, for example, can use Translit’s solution to communicate with non-English-speaking patients in real-time, helping ensure informed consent and accurate treatment. Legal professionals can use it to comply with due process for clients in custody or during consultations. Emergency responders can gain fast access to interpreters during critical, life-saving moments — all by simply picking up the phone.

“We’re not replacing humans with machines — we’re empowering humans with smarter tools,” added Chernenko. “At Translit, our mission is to remove language as a barrier, and this launch is a major step forward.”

🛠️ Easy Setup, Global Reach
Translit’s telephone interpreter service requires no hardware installation or IT support. Organizations can use any landline or mobile phone to access interpreters on demand. Clients also receive access to an online dashboard for call logs, usage reporting, and performance analytics.

The platform is currently available to customers across Europe, North America, the Middle East, and Asia, with additional global expansion planned in the coming months.

About Translit
Translit is an ISO-certified language solutions provider offering interpreting, translation, localisation, and multilingual support services to businesses, healthcare providers, governments, and NGOs around the world. With headquarters in Dublin and a global team of language professionals, Translit is dedicated to removing language barriers and empowering cross-cultural communication through cutting-edge technology and expert human services.