Market Overview

The Voice over Internet Protocol Services is a communication platform that permits user to make calls over internet connection instead of conventional analog telephone lines. Increasing trend of bring your own device is one of the major factor for growth of the market. Most of the companies have implemented this services, owing to advantages such as employees satisfaction, increasing productivity, and cost saving. Furthermore, constant changes in work location and time zone barriers have increased the demand for BYOD trend in the organizations. BYOD allows for greater flexibility in working across borders, especially for people working on the go.

Increasing trend of mobile-based VoIP services such as WhatsApp, Line, Viber and Skype, in conjugation with increasing penetration of smartphones plays a major role in the growth of the mobile based VoIP market. According to Coherent Market Insights, in 2017, around 2.3 billion people were using smartphone. However, lack of established internet infrastructure, especially in emerging economies is hindering growth of the global Voice over Internet Protocol Services market.

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Market Dynamics

The Voice over Internet Protocol is a communication platform that permits to make calls over internet connection instead of conventional analog telephone lines. The 5G technology is one of the potential opportunity for the growth of Voice over Internet Protocol Services market as the internet speed and bandwidth will no longer be a constraint.

Currently organizations are progressively attracted to business voice over IP as a way to reduce IT cost. Enterprises voice over IP's low maintenance costs combined with higher adaptability and better features are attracting organizations of all sizes that are looking to reduce the IT maintenance cost. Furthermore, the fluctuation in internet quality is one of the major challenge for growth of the market. During peak hours, the network many be congested due to increasing internet subscribers and unsatisfactory contact proposals, which may hinder growth of the Voice over Internet Protocol Services market.

Detail Voice over Internet Protocol Services Market Segmentation:

Global Voice over Internet Protocol Services Market, By Call Type:

International long distance VoIP calls

Domestic VoIP calls

Global Voice over Internet Protocol Services Market, By Configuration:

Computer to Computer

Computer to Phone

Phone to Phone

Global Voice over Internet Protocol Services Market, By End Users:

Individual User

Corporate User

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Major players operating in the global Voice over Internet Protocol Services market include 8x8, Inc., Apple Inc. (FaceTime), Avaya, AT&T Inc., Verizon Wireless, Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, and Tata Communication

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