During the trial you can cancel at any time, get an RMA number, and send the product back at your expense. All in all you can lose about $10-15 depending on the shipping you select which isn’t all that much. What worries me is missing this timeframe or not getting my cancellation through if I am not happy and getting charged the $99.95 for the product. In the case you do like the product and want to continue using it you will be charged the full price of $99.95. Also, you are automatically enrolled in their auto-ship program which means you will receive a new bottle of Replennage Eye Serum every month and charged $99.95 plus shipping and handling until you call to cancel. You can cancel your membership at any time and even get credit for a product you were already shipped if it is unopened within 30 days. I highly recommend you take down the numbers and contact information just in case the website disappears, just a precaution.This is an interesting question because on one hand, it could prove to be very effective. I admit, I signed up for the 14 day trial and received my bottle on the 3rd day which was rather quick. I started using it that same day. The first couple of days I actually did not see any significant change different from my regular morning face cream. One thing I did notice is a bit of reddening but my skin is very sensitive in general and it did go away after the 5th day and didn’t return. On the 11th day I called to cancel and got the RMA number. http://www.lumagenexuk.co.uk/replennage-cream/