HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC contact center software has carved a place in 2024 Capterra Shortlist for Auto Dialer.
Capterra is an online company that helps organizations to find the right software and services with user reviews and research. Each Capterra Shortlist may include up to 25 products (but no less than 10) depending on the number of highest-scoring products in the category. It creates the shortlist by assessing software based on two factors—Ratings and Popularity. Each is weighted and scaled to a value between 1 and 50.
With a rating of 4.6 stars and 78 reviews, HoduCC secured an overall score of 58 out of 100. Apart from this esteemed recognition, HoduCC has also been named a Front Runner for Auto Dialer by Software Advice and GetApp also named HoduCC in its Category Leaders for Auto Dialers.
HoduCC’s auto dialer is equipped with cutting-edge features such as Call Monitoring, Call Scheduling, Detect Answering Phone, Dynamic Caller ID, Predictive Dialer, Progressive Dialer, Robo Dialer, Live Analytics and Dashboard, and more. It is designed to meet the unique needs of call and contact centers and provides advanced functionality and seamless integration with existing workflows.
Speaking on the recognition, Kartik Khambhati, co-founder and chief business development officer said, “Receiving recognition on the 2024 Capterra Shortlist for Auto Dialer is an incredible honor for us at HoduSoft. Securing a spot on this prestigious list with a rating of 4.6 stars and 78 reviews speaks volumes about the reliability and effectiveness of HoduCC. We thank our customers from the bottom of our hearts for using our software and giving us a chance to add value to their lives.
Speaking about his team’s role in earning the accolade, he added, “We’re immensely proud of our team’s dedication and hard work that have contributed to this achievement. It validates our commitment to delivering high-quality contact center solutions that meet the evolving needs of our customers. This recognition motivates us to continue innovating and providing exceptional service to our clients. Thank you to Capterra and to all our customers who have supported us on this journey."
About HoduSoft:
HoduSoft is an India-headquartered unified communications software maker. Started in 2015, HoduSoft builds quality software products to help businesses achieve success with their communications tools. Today, HoduSoft is one of the leading VoIP software makers, offering world-class communication products at unmatched value for companies of all sizes. The latest Gartner Digital Markets report features HoduSoft’s HoduCC contact and calls center software as a Category Leader and FrontRunner for call recording solutions.
About HoduCC
HoduCC is a call and contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
Contact:
Kartik Khambhati
Co-founder and Chief Business Development Officer
707-708-4638
www.hodusoft.com
Source: https://www.prlog.org/13023659-hoducc-features-on-2024-capterra-shortlist-for-auto-dialer.html