Get A Overview On The Types Of Quality Defects

Posted March 24, 2023 by AustinWilliams

Read this write-up in detail to know more about the three types of quality defects that we should aware of.
There are different stages for quality control. An inspection agency generally marks the quality defects in three names - minor, major and critical. If you want to know about them, read the article till its end. You can better understand what those three types are and what can fall into these categories.

Minor Defects

Minor Defects refer to small and insignificant quality issues that do not affect the functioning of the same product. For those minor defects, a customer will not return the item to the store. However, if the number of minor defects exceeds the limit of acceptable quality level, then it will fail the inspection of the NABL testing laboratory in Kolkata. Generally, the minor defects should not exceed the limit of AQL or Acceptable Quality Limit.

Major defects

Major defects refer to a situation when it adversely affects product performance. The major defects are considered serious defects. The customers tend to notice the major defects in the product. For the concern of a major defect, a customer can turn the product; lodge a complaint and request for refund. So, it is better to have an inspection beforehand. Rather than rejecting it, the inspectors can also ask the manufacturer to hold it to rework this product. The importers set a lower limit of major defects in their inspected samples.

Critical defects

A critically defective product is generally unusable and causes harm for the user. The inspectors at any BIS approved testing laboratory in India generally reject a product with one critical defect there. These types of products are endangered and customers are likely to reject the product from any shop while buying. Sometimes, this critical defect can make a company l for legal issues, liability issues and product recalls. The importer can have a zero tolerance policy for these critical defects. So, have a third-party section beforehand to avoid the critical quality defect.


Excel Surveyors are the leading inspection agency in India. They have experts in their hand who can help you to find out the quality defects from your product. Hope, the article has helped you in the best way.

For more details, contact us at:

1/6, Fakir Ghosh Lane, 1st Floor, Near Dunlop Bridge, Baranagar, Kolkata - 700108, West Bengal

Phone: (+91) 9831142262 / (+91) 6291233760

Email: [email protected]

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Issued By Excel Surveyors
Phone (+91) 6291233760
Business Address 1/6, Fakir Ghosh Lane, 1st Floor, Near Dunlop Bridge, Baranagar, Kolkata - 700108
Country India
Categories Business , Services
Tags inspection agency in india , bis approved testing laboratory in india , nabl testing laboratory in kolkata
Last Updated March 24, 2023