FOR IMMEDIATE RELEASE
Pressnews.biz (Press Release) Jul 18, 2013
-- Looking to expand your small business by offering home delivery options? Home delivery companies offer great ways to handle your logistical needs whatever you're selling, whether it's furniture, appliances, dry goods or even electronics. Businesses that offer convenience in the shape of home delivery options can look forward to customer retention and more new customers.
Contrary to popular belief, you don't need to be a huge department store chain, a supermarket, or a national retailer in order to benefit from home delivery services. Most of these delivery companies offer solutions that will suit small, home-based businesses and independent stores, packaged to suit your needs and budget. Although hiring a home delivery solutions provider may seem like an expensive way to provide extra service to your customers at first, compare it with the hassle and expense of doing it yourself or employing extra staff to do it for you.
If you have a vehicle already equipped for handling home deliveries, you may be tempted to handle home deliveries yourself, but doing so will eat into a lot of your time, time that's better spent on taking care of and growing your business. You will be on call for several hours a day – there goes your home and social life! Delivering outside your area may be difficult, if not impossible, to fit into your workday while using a home delivery service will allow you to serve a much wider customer base. In addition, if your vehicle breaks down, or if you take a sick day, your shipment won't arrive, damaging your customer's trust and lessening the chances of your customer ever ordering from you again.
Hiring employees to do it for you means a lot of effort on your part: you will need to conduct interviews, purchase delivery vehicles and fuel and maintain them regularly, train employees, and pay those employees wages and benefits. You'll also occasionally get employees who call in sick, or who get flat tires or who just can't find your customer's house. A home delivery service provider is, by contrast, a more efficient, reliable, and cost-effective logistics solution. A home delivery service is a great way of avoiding all these problems. If a home delivery service employee calls in sick or gets lost, another one will fill in and make sure your products get to your customer safe and on time. Home delivery service providers have at their command a fleet of delivery vehicles and trained staff, ensuring a well-managed product supply chain.
If you sell items that require complex assembly and installation like beds, appliances and electronics, why not consider a white glove service? Most reputable home delivery service providers will put at your disposal staff that are trained in delivery, assembly, problem-solving, and customer service.
Apart from delivering your goods, they will unpack, assemble, and install them in your customer's room or rooms of choice. There's also an option for replaced items to be disconnected and carted away, or stored in a different location. Staff members will wear gloves and other protective gear if necessary to avoid damaging the goods or the customer's home. Expensive items or items that cannot be left outside and damaged by inclement weather but do not need assembly or installation can be deposited indoors or in a secure area prearranged with the customer. Customers can also track the status of their packages through phone calls or an online tracking system.
Taking into account the expense you will incur if you attempt to perform home deliveries yourself or hire inexperienced employees to do it for you, outsourcing your delivery needs to home delivery companies will prove to be a worthy investment over time, and may be just the thing you need to take your business to the next level.