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Saudi marks its way to achieve operational excellence in financial services.

Posted Feb 14, 2015 by madhavifg
Summit will provide the opportunity to learn and interact directly with COOs, CIOs, operation excellence specialists and technologists

FOR IMMEDIATE RELEASE (Press Release) Feb 14, 2015 -- Banks and other financial institutions in Saudi Arabia are very focused on improving their business turnaround by implementing new strategies, investing in latest technologies, training staff, enhancing customer experience and thus maintaining a substantial customer following by bringing efficiency to processes and operations.

Operational excellence provides a direct channel to improve shareholder value, where thoughts and actions are perfectly positioned to deliver transformational results. In the changing times, operational excellence acts as a strategic differentiator and positions the bank as an execution leader in balancing service quality and effectiveness with cost of delivery by alignment and optimisation of processes, technology and partnerships.

Taking place in Riyadh - Saudi Arabia, over a period of 2 days, on the 10 & 11 May 2015, the 2nd Kingdom Operational Excellence in Financial Services, will brainstorm and strategise options to achieve the optimum capacity in terms of operations, technology, business processes and people management.

Top financial decision makers from the region will be involved in changing the future of fiscal operations by brainstorming best practices and opportunities to achieve operational excellence in Saudi Arabia. The conference will feature speakers from top banks and financial institutions across the KSA such as Riyad Bank, Credit- Suisse, Samba Financial Group, Arab National Bank, Al Rajhi Bank, Bank Albilad, Bupa Arabia, AlJazira Takaful, Eskan Bank, Saudi Hollandi Bank and more. ITS,is the gold sponsor of this conference, and will provide knowledge-sharing experience of their innovative solutions for optimising process efficiency.

Highlight of this event includes the COO panel discussion on 'Transforming Operations to attain results that are organization centric', featuring COOs such as Lav Kataria from Saudi Hollandi Bank, Hatem Ayyad from AlJazira Takaful, Aref Qamber from Eskan Bank and more.

Participants will benefit through knowledge-sharing speaker presentations, interactive panel discussions and direct networking with industry peers and will take away experienced know how for correct implementation of
Using the right metrics in measuring operational performance and excellence
Service excellence - empowering people to do the right thing for customers
Strategising with focus on customer centricity as a key driver of operational excellence
Aligning operational efficiency with business needs
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Contact Email :
Issued By : Fleming Gulf
Website : Kingdom OPEX
Phone : +970 46091570
Business Address : Fleming Gulf Dubai Airport Free Zone P.O. Box 54772 Dubai, U.A.E.
Country : Saudi Arabia
Categories : Business
Tags : Operational Excellence, Operational Efficiency, Business Support, Back Office, Automation, Improvement, Process, Six Sigma
Last Updated : Feb 14, 2015

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