FOR IMMEDIATE RELEASE
Pressnews.biz (Press Release) Sep 11, 2014
-- Are you constantly looking for new ways to improve service performance? If you want to improve the service performance of your business, you have to make sure that your employees are well trained. And if you are interested in finding a good sales training program for your employees, you should definitely check out the programs provided by the Cohen Brown Management Group. How does that sound?
Have you ever heard of the Cohen Brown Management Group? Well, you should have, because the Cohen Brown Management Group is an internationally recognized leader in sales-and-service cultural and behavioral change. In case you did not know, Cohen Brown Management Group aims to provide world standard performance consulting and training processes and programs, in order to provide reliable behavioral solutions with respect to meeting and exceeding all customers’ goals and objectives. The Cohen Brown Management Group makes available a great sales training program, which is called the Breakthrough Service Performance program. Have you ever heard of the Breakthrough Service Performance program? This program has the purpose to teach the financial service providers that the services quality must be reinforced on a regular basis, in order to develop a culture of superior service delivery, and involve the entire organization to achieve breakthrough service performance.
Another interesting fact about the sales training program mentioned above is that its goal is to create maximum client satisfaction and eliminate any possibility of client dissatisfaction, thereby improving profitable retentions and increasing bottom-line revenue. What does that mean? It means that, with the help of the Breakthrough Service Performance program your employees will learn how to increase service quality through the implementation of a standardized, behavior-based process for serving both internal and external clients, how to master the Five-Step Service Cycle (Greeting, Assessing, Helping, Concluding, and Following Up), how to overcome customer dissatisfaction and also how to provide a maximum level of client satisfaction. Isn’t that just great?
In other words, if you want to improve the service performance in your company, the best thing to do is offer your employees professional sales training with the help of the Breakthrough Service Performance program! Are you curious? Would you be interested in finding out more about the program mentioned above and also about the Cohen Brown Management Group? In this case, you are invited to go online and visit the website www.cohenbrown.com! Do you feel like you may need some further guidance? Should you need to know more information about the company or about the program that you cannot find on the website, you can get in touch with a representative by simply filling in the enquiry form available!
Would you like to find a reputable and reliable sales training http://cohenbrown.com/ program that would be extremely beneficial for both your employees and your business? If the answer to this question is “yes”, you should definitely check out the amazing program provided by the Cohen Brown Management Group! Discover how to increase the service performance http://cohenbrown.com/breakthrough-service-performance-bsp/ of your business more efficiently! Make sure you visit the websitewww.cohenbrown.com to find out more!