Top 10 CRM Software for Small Businesses in 2020


Posted March 12, 2020 by Topquadrants

The greatest challenge for small companies (or SMBs) is development and growth. More development implies more exposure, more clients, more employees, and more profit.
 
CRM Software makes personalization simple and boosts brand sentiment among clients. CRM solutions enable sales and marketing teams to do their jobs with higher efficiency and allow customer service personnel to assist customers more effectively. CRM simplifies employees’ jobs, allowing them to devote their work hours to more crucial tasks, such as responsive customer care.

The greatest challenge for small companies (or SMBs) is development and growth. More development implies more exposure, more clients, more employees, and more profit. To achieve robust and well-managed growth and development, small businesses need well-defined workflows and streamlined sales processes. This is where CRM software can be of incredible worth. This blog lists the top 10 CRM solutions for small businesses.

List Of Top 10 CRM Software
Salesmate CRM
Salesmate CRM is designed to organize the sales process of a small company by offering more deals. With its automated sales function, users can create more happy customers. Salesmate CRM helps increase productivity by integrating with other business applications and provides high-quality interactions with customers in order to create long-lasting relationships. It also helps managers create effective plans of action by forecasting trends accurately.

Salesmate CRM is a sales intelligence software that concentrates on core sales activities. With Salesmate CRM, the effectiveness of business procedures is accelerated, and companies are able to offer clients customized experiences. It enables users to deal with their contacts efficiently and monitor every single deal exercise. Small businesses need flexible and versatile solutions, and Salesmate ensures that this need is fulfilled.

Pricing: Starts at $12/user/month

Website: www.salesmate.io

Zoho
Despite focusing on enterprise-grade software, Zoho is extremely useful for SMBs as it has a range of versions that cater to different organization sizes. Zoho offers numerous advanced marketing and sales functionalities, including site visitor tracking, lead scoring, and deals signals (with pop-up notifications). It helps small businesses to grow at a faster rate and provides a 360-degree view of sales and marketing opportunities. Zoho CRM Software also helps increase the lead-to-sale conversion rate. Additionally, Zoho offers versatile help through its mobile application.

Pricing: Free version, Standard ($12/month), Professional ($20/month), Enterprise ($35/month), and more

Website: www.zoho.com

HubSpot
HubSpot offers a free CRM solution that is popular among private companies. HubSpot CRM provides SMBs with all the features that are present in the basic versions of other CRM solutions, including tracking of company events, management of contacts & company profiles, appointing & tracing deals, and data management through a detailed dashboard. HubSpot offers integration with mainstream applications like Salesforce, Shopify, and Microsoft Dynamics.

Pricing: Free of cost

Website: www.hubspot.com

Salesforce
Salesforce is perhaps one of the most broadly utilized CRM solutions globally. For SMBs, Salesforce CRM Software offers a basic version known as Lightning Essentials—a platform that offers an advanced contact manager that includes email integration and follow-up reminders along with a lot of choices for integration and customization. Salesforce Lightning Essentials can move deals more rapidly by tracking customer information and communications from a single window. It delivers extraordinary social media capabilities and connects them to marketing, sales, and other services. For Lightning Essentials, Salesforce provides round-the-clock customer support to help SMB users achieve uninterrupted operations.

Pricing: Lightning Essentials ($25/month/user), Lightning Professional ($75/month/user), and more

Website: www.salesforce.com

Agile CRM
Agile CRM is an all-in-one, affordable, next-gen CRM software. It automates sales, marketing, and customer service in one platform. It secures sensitive business information from data leaks and enables consistent messaging. Agile CRM software offers numerous enterprise features, including customized appointments, drag-and-drop automation dashboards, and sharing of reports via email. It also supports a variety of widgets and plugins, API-powered integrations, and much more.

Pricing: Free for up to 10 users, or choose the Starter package ($14.99/user/month)

Website: www.agilecrm.com

Freshworks
Freshsales by Freshworks turns website visitors into sales leads automatically and categorizes them based on their website activities. Freshsales helps allocate the right salesperson to the right deals and follows up with leads using personalized messages. Its features include AI-based lead scoring, phone, email, and activity capture—these features enhance sales capture and increase the benefits from available opportunities. Freshsales highlights high-potential leads that show ready buying behaviors. It dives deep into the commitment levels of prospects, conducts background checks, plans discussions, adds tasks, sets up meetings, sends emails, and makes calls from the deal card.

Pricing: Package for Growing Teams ($25/user/month).

Website: www.freshworks.com

Microsoft Dynamics 365
Dynamics 365 is a next-generation CRM and ERP application that accelerates business growth. Dynamics 365 transforms CRM and ERP by leveraging artificial intelligence and effectively applying it to all forms of data. This allows organizations to grow from reactive business decisions to proactive insights that empower employees to achieve their business goals. Dynamics 365 is a connected business cloud that helps SMBs better recognize business opportunities and act on them. This platform supports smooth integration with other Microsoft products.

Pricing: Sales Insight (~$45/user/month) Different modules and licenses offered

Website: www.dynamics.microsoft.com

vTiger CRM
vTiger is an integrated CRM software that helps companies deliver outstanding customer experiences by breaking the barriers between marketing, sales, and support teams. It offers everything needed to boost sales and manage the team. vTiger CRM is an effortless way to craft delightful customer experiences. It offers numerous features, including deals automation, email promotions, and stock administration. Additionally, this software offers web-to-CRM forms for capturing significant contact data and organizing it.

Pricing: Depends on the package selected (Sales CRM, Help Desk, or All-In-One); can range anywhere from free to $30/user/month

Website: www.vtiger.com

Nimble
Nimble CRM is an extraordinary CRM solution for businesses that want to consolidate contacts, emails, and online networking collaborations in one spot. The interface is simple to use and works smoothly with Twitter. Nimble CRM gives users a daily plan, displays top/key arrangements, and provides a rules engine feature that predicts relevant contacts and activities based on customer behavior. It sets reminders for users to stay in touch with clients and marks important communications for future reference.

Pricing: Ranges from $9/user/month to $19/user/month

Website: www.nimble.com

Pipedrive
Pipedrive CRM software helps users to get more leads and sort out all aspects of sales from one window. It removes admin intervention to help lessen the time taken to close deals. Pipedrive enables users to track calls, emails, and contact history whenever needed and provides full visibility and control over scheduling. With Pipedrive CRM, users can dive deep into metrics customized for business and measure company performance against set goals. The CRM can be viewed from anywhere, including a mobile application. The features of Pipedrive include opportunity management tools, integrating emails, activity reminders, forecasting of sales, dynamic reporting & dashboards, and synchronization with Google.

Pricing: Starts $12.50/user/month and has a free 14-day trial

Website: www.pipedrive.com
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Issued By 360Quadrants
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Categories Computers , Software , Technology
Tags best crm software
Last Updated March 12, 2020