Market Synopsis

Market Research Future (MRFR), in the latest report on the self-service technology market 2020 states increased utility of ATM is a major factor that can cause the expansion of the world self-service market. MRFR study shows that the worldwide self-service market can rise at 13% CAGR across the evaluation period. MRFR findings reveals that the self-service market can value at USD 32 Bn by 2023. The escalation of the self-service technology market size can be attribute to the availability of different self-service technologies. These technologies allow consumers to get services that do not involve the participation of any third parties. The high degree of privacy offered by self-service technologies can impel the expansion of the market. Digital transformation is observed to act as game changer for the market. The significant improvement bought by technologies to improve customer-company interactions and provide highly effective service offerings can prompt the expansion of the world self-service technology market. Advancements in technology, such as multi-purpose smartphones and IoT can prompt the rise of the worldwide self-service technology market. The rise in consumers demand for remote sales services can also prompt the expansion of the market. The increased utility of highly effective product or services attained from such technology can boost the self-service technology market.

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Market Segmentation

The segment study of self-service technology market is based on application, interface, and machine type.

The machine type based segments are kiosks, vending machines, and ATMs. ATM based segments are off-site ATM, brown label ATM, white label ATM, smart ATM, on-site ATM, and others. Kiosks based segments are ticketing kiosk, check-in kiosk, information kiosk, employment kiosk, photo kiosk, and others. Vending machines based segments are beverage vending machine, snack vending machine, and candy vending machine among others.

The interface based self-service market segments are online/Internet, telephone/IVR, video/CD, and interactive kiosk.

The application based self-service segments are food & beverage, entertainment, retail, banking, transportation, security & surveillance, healthcare, and others.

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