With one-stop-solution concept, the site continuously develops their service for their customers’ ease of access. Since its release in 2011, tiket.com has successfully attracted travelers and concert goers because of their service.

The most phenomenal achievement was when tiket.com sold six millions of Big Bang concert tickets in only fifteen minutes. Co-founder and Chief Technology Officer Natali Ardianto said that they was inspired by the sold-out Pitbull in one day and 7-hour sold out of Bruno Mars concert tickets. So the booming of K-Pop and Big Bang is a great opportunity for tiket.com to promote their marketing strategy.

The key is that they did not require complicated administration whatsoever that teenagers who do not own credit cards could book the tickets. Many of them even used their parents’ credit cards to arrange payment. As long as there is mutual guarantee, so tiket.com is ready with their service. Natali added that tiket.com mostly takes adventages of social media to promote concert tickets. It is because concert goers are dominated with teens and young adults who often update their social media accounts.

Not only K-Pop lovers, fans of Japanese band L’arc n Ciel are satisfied with tiket.com as well. It is proven with the 1000-sale in merely two minutes. Tiket.com repeated their success by selling Metallica Asia Tour concert and Opus Jay 2013 World Tour and they are the only official agent of the ticket sales.

Even though ticket sale is their latest concept, but its success surpasses travel ticket sales. It is because travel agency business is getting tougher these days.

Tiket.com was established by Wenas Agustiawan, Dimas Surya Yaputra, Gaery Undarsa, and Natali Ardianto. Their marketing strategy is by using word of mouth as well, combined with solid connection.