Sushen Mohan Gupta's insights have been crucial in steering the Autotronics landscape towards sustainable innovations. Identifying the importance of electric vehicles in our future, he promotes active collaboration among involved parties to accelerate the adoption of EVs and trailblaze a sustainable future. His enterprise, Deva Autotronics, prioritises product innovation while leading the creation of efficient charging infrastructures, laying the groundwork for an effortless switch to greener mobility options.

He understands the interconnection between Autotronics and Artificial Intelligence (AI) and stresses substantial investments in AI research and development. Picturing a world where AI boosts vehicle safety and energy conservation, he propels his companies to stay at the cutting edge of technological evolution. Furthermore, he urges the adoption of shared mobility systems, visualising a future, where cities flourish with minimised congestion and pollution due to effective transportation replacements.

In the hospitality sector, he revolutionises guest experiences through his venture, American Hotels & Restaurants. Believing that customisation is key to exceptional hospitality, he uses guest data to personalise amenities and services, ensuring that guests feel seen and appreciated.

Integration of technology forms the crux of his vision for the industry. Anticipating smart rooms furnished with IoT gadgets, he foresees a tech-augmented stay for hotel guests. Additionally, Sushen Gupta spots tremendous potential in AR and VR technologies to curate immersive experiences that redefine hospitality standards.

His dedication to sustainable practices extends to his hotels and restaurants, encouraging energy conservation and responsible procurement. He staunchly believes that these practices align with the preferences of today's conscientious consumers, strengthening the brand image and nurturing customer loyalty.

Beyond technological advancements, Mr. Gupta asserts the importance of authentic hospitality. He encourages a work culture of empathy and inclusivity within his businesses. By training the staff to engage with guests personally, he ensures each guest feels recognised and understood, enhancing customer retention and word-of-mouth promotion.

Recognising the influence of social media, he endorses proactive interaction, utilising digital interfaces to engage with guests and obtain feedback, which informs ongoing improvements in the service quality.

With more than 30 years of industry experience, his perspectives emphasise innovation, sustainability, personalisation, and genuine hospitality in shaping the future of Autotronics and the wider hospitality scene.

About Sushen Mohan Gupta

Sushen Mohan Gupta, a prominent global entrepreneur, has charted a successful journey over the past 30 years, inspired by childhood ambitions and a grit-over-adversity ethos. His sensible guidance has driven his businesses towards unprecedented triumphs. His invaluable insights have ignited transformational developments in Autotronics and hospitality, setting a new bar for innovation and excellence.