Software products integration has been increasing rapidly over the last five years. Many businesses are looking for software applications integration with existing business systems. Therefore, companies are offering system integration solutions that integrate diverse software and hardware systems.

THE BUSINESS RESEARCH COMPANY EXPECTS THE HARDWARE SUPPORT SERVICES MARKET TO GROW TO $1 TRILLION BY 2021

Western Europe was the largest region in the hardware support services market in 2017, accounting for one-third of the market share.

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According to The Business Research Company’s Consultant, Nitin Gianchandani, over the past five years, cloud software solutions have been gaining acceptance from companies across all industries. The cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. As cloud computing services continue to grow the demand for cloud data recovery solutions is gathering pace. Disaster recovery tools are particularly needed because the cloud stores data which is prone to cyber and malware attacks. For instance, Kroll Ontrack offers SharePoint and SQL server cloud data recovery solutions.


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Hewlett Packard was the largest company in the hardware support services market, with revenues of $30.0 billion for the financial year 2016. HP’s growth strategy is to expand its footprint globally across the Americas, the Middle East and African and Asia Pacific countries. HP delivers solutions in four areas of enterprise: helping clients to move to a hybrid infrastructure which includes traditional IT and the cloud, protecting the digital enterprise, empowering data-driven organization and delivering solutions to improve productivity.
Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three-year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video. Hardware support services includes computer and peripherals support services, storage and servers support services, networking support services and others.
Hardware Support Services Global Market Report 2018 is a detailed report giving a unique insight into this market. The report is priced at $4000 for an individual user. To use across your office, the price is $6000 and $8000 if you wish to use across a multinational company.


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