19/07/23: Multisoft Systems, a leading provider of professional online training, is thrilled to announce the launch of its comprehensive online course on ServiceNow Customer Service Management Fundamentals (CSM). The training program is designed to equip individuals with the essential skills and knowledge required to excel in managing customer service operations using the ServiceNow platform. ServiceNow CSM is a powerful solution that enables organizations to streamline and optimize their customer service processes, ensuring exceptional customer experiences. The Multisoft Systems training course aims to empower professionals to leverage the full potential of ServiceNow CSM and enhance their career prospects in the customer service domain. ServiceNow CSM is a powerful solution that helps organizations streamline and optimize their customer service processes, ensuring exceptional customer experiences. The Multisoft Systems training course focuses on empowering professionals to harness the full potential of ServiceNow CSM and elevate their career prospects in the customer service domain.

Course objectives

• Understanding the key concepts and functionalities of ServiceNow CSM.
• Acquiring practical skills to effectively manage customer service operations using the ServiceNow platform.
• Gaining proficiency in case management, knowledge management, self-service portals, and SLAs within ServiceNow CSM.

Why choose Multisoft?

Multisoft Systems is a leading organization in the industry, providing top-notch services to candidates for nearly two decades. They offer a wide range of Cloud courses that are highly popular. With a team of global subject matter experts, Multisoft Systems helps candidates identify pain points and explore new opportunities to gain market share. They specialize in providing one-on-one and corporate training, including professional ServiceNow Customer Service Management Fundamentals (CSM) Online Training. ServiceNow Customer Service Management Fundamentals (CSM) Online Training is led by a team of professionals who guide candidates through real-world assignments and projects, helping them enhance their skills. Enrolled candidates receive lifetime access to digital course materials, an online learning environment, round-the-clock after-training support, and video recordings. Upon course completion, candidates receive a globally recognized certificate.

About Multisoft Systems: Multisoft Systems is an institute that has been serving the industry for around 20 years. It provides a comprehensive choice of top-notch courses and training that are conducted in one-on-one and corporate training sessions by a team of Multisoft's global subject matter experts. With perks including lifetime e-learning access, recorded training sessions, post-training support, and a globally recognized training certificate after completing the training program, Multisoft provides trainer-led training.

More Information:-
https://www.multisoftsystems.com/cloud-computing/servicenow-customer-service-management-training
Contact Us:- +919810306956
Email Id:- [email protected]