Kallpod Maximizes Customer Satisfaction with Innovative Paging Systems


Posted February 12, 2018 by Marie_Bunting

The California-based tech company, Kallpod, helps service-oriented businesses maximize revenues through devices that ensure clients’ needs are addressed in real-time.
 
[LOS ANGELES, 2/12/2018] - Increasing communication with guests can lead to increased revenue and better customer service scores. Kallpod shares, “By understanding an operator’s specific challenges, we determine the most cost-effective equipment and design to address each client’s needs.”

The California-based communications solutions provider achieves this goal through paging systems for staff and guests, enabling a better way for people to communicate and for businesses to operate.

The Future of Hospitality Communication

Kallpod’s restaurant, hotel, and resort paging systems deliver seamless communication between staff and guests. Using a small, remote control-like device, guests can receive instant service with a simple click of a button.

Kallpod explains, “With the push of a 1- or 3-Button Kallpod, guests are always able to conveniently request the check or another cocktail directly from their server, who receives a message on their Kallwatch indicating the location and type of service requested.”

The system is capable of facilitating multiple interactions with staff at once, giving customers better service. Through these interactions, the service staff can address the needs of guests while managers can closely monitor communication among guests and employees.

But more than easing communication, Kallpod devices allow for faster service. The system’s real-time notifications help staff to attend to customer needs as quickly as 30 seconds on average.

Better Revenue and Testimonials

With Kallpod, business owners can capitalize on higher sales numbers. The quick service that the technology provides entices customers to spend more, knowing that their order will come quickly.

The company shares, “Customers consume on average 10-25% more because it’s easier & faster. No more ‘lost sale’ or waiting for your server. Notably higher sales from beverages.”

Because of the increased service speed provided by Kallpod, guests become more comfortable, ensuring satisfaction and leading to better reviews. Such reviews can help boost an establishment’s online reputation and attract more customers.

Kallpod’s innovative system is applicable in all food service and hospitality settings. Now in 600 different venues, the technology continues to evolve and ensure better service for establishments across the US.

About Kallpod

Kallpod is the leader in bespoke communication solutions. The technology company’s system is an innovative way to give guests unlimited access to customer service, ensuring a satisfying experience. Kallpod paging systems are in multiple prestigious hotels and resorts, namely the Four Seasons in Maui, the MGM Mirage in Las Vegas, the Hyatt Regency in San Antonio, and the Marriott in California, among other establishments.

Visit http://www.kallpod.com today for more information.
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Issued By Marie Bunting
Country United States
Categories Business
Last Updated February 12, 2018