Fleming Gulf is delighted to introduce SmartStream Technologies as Platinum Sponsor at “Kingdom Operational Excellence in Financial Services” scheduled on 19-20 May 2014 in Riyadh, Saudi Arabia. Part of the successful OPEX series of events managed by Fleming Gulf, the event will be chaired by Mr Pritesh B. Kotecha, Vice President – Middle East, South Asia and Africa, and Mr Roland Brandli, Regional Head – Africa will be presenting on 'Ensuring Middle and Back Office Operations are ready for Regulatory Change'.

Speaking to Fleming Gulf Conferences in a pre-event interview, Mr. Kotecha was asked his views on 'Continual Process Improvement' to which he quoted, "CPI is becoming a company-wide mantra for many banks and financial services firms as they strive to maintain leadership positions in an increasingly competitive marketplace. In my experience they ultimately strive to drive innovation, add value for customers, and manage costs—all while maintaining high levels of customer service and operational productivity, ie the focus areas are Revenue, Compliance, Customer Service and Productivity."

SmartStream provides Transaction Lifecycle Management (TLM) solutions and Managed Services to dramatically transform the middle and back-office operations of financial institutions. Over 1,500 clients, including more than 70 of the world's top 100 banks, 8 of the top 10 asset managers, and 8 of the top 10 custodians rely on SmartStream’s solutions.

Kingdom Operational Excellence in Financial Services will bring together COOs and Heads of Operations for two days to discuss and debate latest trends on achieving operational excellence. The event will be attended by participants from leading financial institutions across Saudi Arabia including Samba Financial Group, The Saudi British Bank, Saudi Hollandi Bank, Jadwa Investment Company and ANB Invest. .

To read the complete interview by Mr. Kotecha, please visit http://finance.fleminggulf.com/kingdom-operational-excellence-financial-services