HoduSoft, a leading provider of unified communication solutions, announces that it will showcase its advanced omnichannel CX solutions at Enterprise Connect 2024.

The four-day event will be held from March 25 to 28, 2024 at Gaylord Palms, Orlando, Florida. The event will feature 10 conference tracks, more than 15 end-user-led sessions, over 150 exhibitors, and over 5,000 IT, CX, and Communications professionals in attendance.

Attendees will have the opportunity to engage with designers and developers of systems covering unified communications, contact centers, video, collaboration platforms, and much more. Apart from that, Half-Day Training courses will be presented by leading industry experts that are designed to help decision-makers get a wide range of knowledge on the key issues. The intent behind showcasing HoduSoft’s CX solutions is to help businesses overcome several key challenges such as:

Inefficient customer service: HoduSoft's CX solutions can streamline customer service operations through features such as intelligent routing, Interactive Voice Response, and self-service options.
Fragmented communication channels: Equipped with sophisticated omnichannel support, HoduSoft's CX solutions can integrate multiple channels into a single interface.
Ineffective call management: With robust call management features, HoduSoft's CX solutions can enable businesses to optimize call-handling processes and enhance productivity.
Limited customer insights: HoduSoft's solutions offer advanced analytics capabilities that provide actionable insights into customer interactions, sentiment analysis, and performance metrics.

At booth no. 2035, HoduSoft will be represented by Co-founder and CTO Bharat Lalcheta, Co-Founder and CBDO Kartik Khambhati, and Product Manager Kashyap Dhamecha who will share their extensive expertise and insights on the company’s cutting-edge CX solutions.

Sharing his views before the event, Kartik Khambhati, co-founder and chief business development officer said, “We are thrilled to showcase our latest omnichannel CX solutions and innovations at Enterprise Connect 2024 and look forward to engaging with industry professionals to discuss how our solutions can drive success for their organizations.”

Echoing the sentiment, Bharat Lalcheta, co-founder and chief technology officer added, “At HoduSoft, we are committed to delivering sophisticated omnichannel CX suite to our clients to empower their business operations and exceed their expectations. We would like to thank Informa Tech for organizing Enterprise Connect 2024 at such a massive scale and giving us such a massive platform to showcase our best-selling and award-winning CX solutions.”

About Enterprise Connect 2024:

Enterprise Connect is the premier event for sourcing communication and CX solutions, featuring the largest Expo Hall for professionals in North America. Attendees can engage with leading vendors, and explore unified communications, contact center systems, collaboration platforms, and more. The event offers interactive panel discussions, networking opportunities, product demonstrations, and a chance to compare solutions from over 150 providers. With exciting programs like Passport-to-Prizes, Enterprise Connect promises an energetic and informative experience for attendees.

About HoduSoft:

HoduSoft is an India-headquartered unified communications software maker. Started in 2015, HoduSoft builds quality software products to help businesses achieve success with their communications tools. Today, HoduSoft is one of the leading VoIP software makers, offering world-class communication products at unmatched value for companies of all sizes. The latest Gartner Digital Markets report features HoduSoft’s HoduCC contact and calls center software as a Category Leader and FrontRunner for call recording solutions.

Contact:
Kartik Khambhati
Co-founder and Chief Business Development Officer
707-708-4638
www.hodusoft.com

Source: https://www.prlog.org/13012872-hodusoft-to-showcase-advanced-cx-solutions-at-enterprise-connect-2024.html