. Netflix has not introduced any DVR or TV box on its own unlike its competition like Roku. Users can simply access Netflix content by logging into their account from Netflix Com Login. Thus, this kind of cross platform availability and a plethora of content has made Netflix a favourite among viewers. This article will deal with an issue which Netflix users face on their Apple TVs.
Conditions in which Netflix issues occur:
Netflix is available on Apple TV since its first generation. It is going to increase its presence and app spam on apple TV with time as suggested by Netflix Help Center. However, users are facing issues on apple TV. Many users have reported that as they enter program search queries, they face error messages such as “an error loading this content”.
This error message is not restricted to simply searching. Many users have also reported that this message also appears when they are viewing the content abruptly. The most times this error message has been reported is when they are activating Netflix via www Netflix Com Activate on first registration. However, it is not clear to them if this is a Netflix specific issue or is a device specific issue.
All in all, this message with no connectivity occurs at any point in Netflix usage on apple TV. On confirming with Help.Netflix.Com, they claimed no bug in the app in Netflix app for apple TV has been spotted. So here is a solution proposed to this issue by us.
How to solve the issue related to loading content
Most of the times, it is the connectivity issue. The connectivity errors might happen due to misconfiguration of the app or due to internet connectivity problems. App misconfiguration is rare since apple has locked out the manual configuration of apps by users except for Netflix Com Activate. Users are allowed only to activate and to not make any manual configuration to the app. So the chief reason behind the problem lies in the internet connectivity.
Step1: Users should check if their Apple TV has a good network connectivity or not. For that, they must navigate to general>network>test network and then click on “YES”. Then users must enter the internet download speed which their ISP promised them. If the test fails, then users must either change their ISP or increase their bandwidth. If the test is passed, users can move to the next step.
Step 2: a simple power cycle must also do the job. Disconnect the Apple TV from the power cord and then from TV. Wait for 120 to 180 seconds. Now connect it back in and boot up. Open Netflix and Netflix. Check if it works.
Step3: Updating firmware on apple TV2 or 3 is also recommended. Netflix.Com Sign In Help help also suggests that many times a newer Netflix app shows signs of incompatibility with older firmware. The update is normally automatic but users can also check for updates manually. This can be done by clicking general and then software updates> check for updates and then if any update is there, they can download it.
These are some of the fixes to the Netflix not working issue. Some content is also region specific and it should also be checked if the download interruption might be because of region lock. Checking the version of Netflix app on your apple TV and then checking the app version provided by Netflix on the store might also help.