If you have not heard about a customer portal by now, you should know that you have been missing out on the chance to do business in an organised and efficient manner. Of course, it all depends on the client portal that you choose and on the provider that you rely on. As you may know, there are different ways that you can communicate with your customers and get things done as a team.

However, the standard options are not the best ones. Why is that? Well, that is because of the fact that you usually have to deal with all sorts of communication issues. For instance, let's say that you need to create a logo for a certain company. The client contacts by email and tells you all about the logo that he would like you to design. You forward the message to one of your colleagues and wait for him to respond. A few hours pass and you can not send a reply to your client because your colleague did not see the email that you have forwarded to him.

Even though this is just an example, you should know that there are all sorts of communication problems that might lead to losing valuable customers. One of the most important advantages that you will benefit from if you choose to use a proper client portal is the fact that all of your projects will be neatly organised. This means that even though you are working on a few different projects at the same time, you will not get anything mixed up. The customer portal will make it easier to keep track of progress, payments and customer requests.

Another fantastic advantage associated with investing in a client portal is the fact that you can customize it so that when your customer signs in, he will see your logo, your design and basically everything that you would want him to see. This is one of the best parts of opting for such a customer portal. Offering your customers the chance to have a special account on said portal will only prove to them that your team is made out of true professionals that are not only reliable but also efficient.

Once you start working on your projects through such a portal, you will never want to give it up. It will simply make your life easier due to the fact that you can keep track of everything without too much effort from your part. The features that it comes with will allow you to have control over the files that you share, the design of the mobile app as well as the desktop app and so on. Everything you need will be right there. Once you sign in, you will have access to chats between members of your team or members of your team and customers, events, files that have been shared and much more.

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