Bell Integration -Another Revolutionary Achievement in Technology with IT Monitoring and Service Desk


Posted July 31, 2021 by BellIntegrationuk

Monitoring and IT Service Desk to move IT support from business hours to a 24/7 model
 
Bell Integration -Another Revolutionary Achievement in Technology with IT Monitoring and Service Desk
Monitoring and IT Service Desk to move IT support from business hours to a 24/7 model
Cloud architecture and hybrid workloads continue to evolve, as technology grows ever more complexed, and professionals are constantly facing numerous challenges. One of the biggest challenges they faced over recent months was how they can create and provide 24/7/365 operations to move with the ever-changing demands in a cost-effective way.
Technology industry analysts believe that most IT establishments don’t have the expertise to manage integrated laaS and PaaS offerings.However, Bell Integration proved them wrong. This team operate from the viewpoint that businesses are supported by a rising diverse mix of IT monitoring models, such as on-premises infrastructure care, private outsourcing services and public cloud services.
The demand for high performance and availability to maximise productivity, revenues and success are as important as ever before. The high cost to a company budgets from hiring on-premises point solutions to monitor systems and the environment is ultimately ineffective and inefficient.
“Businesses need a single point of contact to manage ITIL-based best practices, service delivery, service level management and reporting,” says Dave Leyland, director of solutions at Bell Integration. He then further expands by stating that the solution to this concern is their approach to monitoring and IT service desk outsourcing to allow their clients to maintain ownership of their IT environment, without having to invest in the implementation and ongoing management. This is advantageous as it can escalate to higher costs in the long run. They can align with any business’s needs and built a tailored solution that will be the perfect marriage to the business. Bell Integration also manage cost regularly and operate a ticket cycle to manage problem reporting, accurate tracking and to determine the root cause of concerns to provide an analysis of events.
The Bell Integration service management portal is an integrated management tool that captures service agreements, incidents as it happensand controls SLA-based information. This service management portal system is used by the customer via the Bell Integration portal through multiple platforms as it is compatible with both mobile and tablet devices. Included on their portal is Rapid Service Restore, which has dynamic advantages and benefits to any business. These benefits feature when incidents occur as the solution can rapidly determine appropriate solutions from initial diagnostics. It also determines the root cause and impact while searching for solutions using IMS knowledge Base.
Bell Integration offers a multitude of alternative services from server and device management to providing website availability, cloud services and application and network monitoring. All this technology on offer will keep your business ahead of time, without the hassle.
About Us
The focus of our team has always been to provide exceptional service in the form of consultancy in the IT industry. However, it is partially what we have to offer as our range of service solutions are far more diverse and comprehensive. Our company identity is one where we are always working to be the best in our field and we are always working towards being just that on a global scale. It is this mission that drives us forward every day. It is why we would like you to visit our website at http://www.bell-integration.com/ or contact us via phone or emailand see how our team are always moving forward to find the solutions you need.
-- END ---
Share Facebook Twitter
Print Friendly and PDF DisclaimerReport Abuse
Contact Email [email protected]
Issued By Daniel Feasey
Phone 44 2392 825925
Business Address 2nd Floor 107 cheapside London United Kingdom EC2V6DN
Country United Kingdom
Categories Services
Tags it monitoring , it support
Last Updated July 31, 2021