As one of the leaders in their industry Altitude is known for their advanced CRM software that numerous clients world-wide have been using for more than 20 years.

The firm’s software is aimed at assisting clients in terms of how they reach, interact and give feedback to their own clients. The software that they design can be used by companies from different backgrounds. Proof is that more than 1 000 clients have been using their well-received software all these years.

Their clients come from four continents, from different sectors and with their own, unique needs and requirements. Altitude draws their clients from, among others, outsourcing – which makes use of these services on an increasing basis – and also citizen needs with regard to services supplied by, for example, city councils. Their software is also popular among other industries such as retail companies and various groups and chains of manufacturing. These are examples – the firm’s influence is appreciated over a much wider front.

They develop software that assists their clients to engage their own customers, measure aspects of their service and the success with which they attend to their needs as well as show them the way forward in terms of their future communication with their customers and clients.

There are different ways in which these software programmes can be utilized, one of which – maybe the most popular today – is the cloud. Altitude offers their services to suit their individual clients’ needs and requirements.

During a recent interview the company’s Executive Vice President North America, United Kingdom & Global Accounts, Mr Miguel Noronha was quoted, “We have always been very aware of our clients’ needs and expectations, and therefore we constantly develop software that addresses the needs of the modern firm.

“Clients report that they are able to add great value to their operations by employing the software we install for them. Of course our cloud contact centre software is more popular than ever, also as 2018 is drawing to a close. We are in a position to assist all clients that contact us, and we look forward to serving even more clients in 2019.”

The well-known and popular Xperience cloud contact centre software from Altitude is affordable and can be used by all companies that want to improve their customer engagement. The firm offers different packages to cater to the needs of different companies and their expectations.

These are all aimed at improving the client’s business, also to help them boost their sales and measure the success of their customer experience strategy. For details about price, simply log on to the firm’s website. They get back to clients without delay.

At Altitude we have helped customer-centric companies for more than 20 years engage their customers by delivering top quality customer interaction management solutions. We serve the interests of our global clients by offering them a world-class customer interaction management software platform that unifies every interaction throughout their organization or firm thereby adding value to the interaction between the business and customer. This platform ensures that various industries benefit from their association with us. It is our passion to assist companies in their endeavors to provide outstanding customer service and memorable engagement. We deal with different clients form varied backgrounds and diverse industries and bring them the most up-to-date software solutions to help them maximize their interaction with their customers. For more about us please visit https://www.altitude.com