The Role of an ICT Business Analyst is to identify user plans and produce a requirements specification to create system and software solutions. A business analyst assesses the business and information needs of an organization. They co-ordinate the design of new IT solutions to improve business efficiency and productivity. They also identify and communicate with users to formulate and produce a requirements specification to create system and software solutions.

Employment duties of an ICT Business analyst required by the Australian computer society are as follows:-

• Able to work with users to formulate and document business requirements.
• To identify, investigate, and analyze business processes, procedures, and work practice.
• To identify and evaluate inefficiencies and recommend optimal business practices and system functionalities and behavior.
• Use project management techniques, methodologies, and principles to manage projects and develop project plans and cost resources.
• Develop functional specifications for use by the system developers.
• Create user and training documentation and conduct formal training classes.
• Act as a chief reference and information source, providing assistance and guidance in the system project decision-making process.

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